Effective Date: July 2025
Last Updated: July 20, 2025
At MAX OTT Live, accessible through https://maxottlive.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and the measures we take to keep it safe.
We may collect the following categories of personal information:
Name, email address, and WhatsApp contact
IP address and approximate location
Payment-related information (note: we do not store full card numbers)
Device and browser information
Purchase history and user preferences
Any data voluntarily provided during support interactions
We use your data to:
Process and deliver your IPTV subscription
Provide customer service and technical support
Improve website performance and user experience
Send essential service updates and notifications
Prevent fraud and enhance account security
We do not sell or trade your information with any third parties.
We use cookies and similar tracking technologies to:
Store your browsing preferences
Analyze traffic and usage patterns
Enhance website performance and customization
Users may disable cookies at any time through their browser settings.
We do not share your personal data except in the following cases:
With payment processors to complete secure transactions
With legal authorities, only when required by law
We do not share personal information with advertisers or external marketing companies.
To protect your personal data, we use:
SSL encryption
Secure servers and updated infrastructure
Regular security checks and maintenance
While we apply strong protection measures, no online system can guarantee 100% security.
As a MAX OTT Live user, you maintain the right to:
Access your personal information
Request corrections or deletions
Request an exported copy of your data
Opt out of email or WhatsApp notifications
To exercise these rights, contact our support team.
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Email: support@maxottlive.com
WhatsApp: +212 717-488670
We may update this Privacy Policy from time to time.
All changes will be posted on this page with the updated date.
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